NHTSA Complaint #11546210 — 2020 FORD ECOSPORT

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11546210
Vehicle	2020 FORD ECOSPORT
Component	ENGINE
Date of Incident	August 6, 2023
Date Filed	September 24, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

Almost a year ago while driving the car it would just cut off. I took it to Ford and they stated I needed a new valve. I got the car repaired it was about 450$. Months later the car begin to do the same thing again and it cut off on me while turning onto a street. That time it would not restart and I got it towed. After getting it fixed again like 2 months later the car started to knock after I got my oil change. Took it to a mechanic and they said the oil wasn’t coming all the way up. I took the car to Ford and they said I would need a new engine because at some point my fuel pump started going out without me knowing. Ford expects me to pay 7000$ for a new engine on a 2020 car that I’m still paying a car note on.

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