NHTSA Complaint #11545980 — 2021 JEEP COMPASS

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11545980
Vehicle	2021 JEEP COMPASS
Component	STEERING
Date of Incident	August 22, 2023
Date Filed	September 22, 2023
Mileage	80,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

The contact owns a 2021 Jeep Compass The contact stated that while the vehicle was idle the engine was running, and the vehicle turned off independently. The contact restarted the vehicle and the vehicle returned to normal operation. The contact stated that occasionally, several attempts were needed to restart the vehicle. The vehicle was taken to the dealer who diagnosed that the steering module failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 80,000.

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