NHTSA Complaint #11545961 — 2016 HYUNDAI SANTA FE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11545961
Vehicle 2016 HYUNDAI SANTA FE
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

This is to update case 11541562, submitted electronically to NHTSA on 8/29/2023, 10:48:33 PM and 11537141, submitted electronically to NHTSA on 8/8/2023, 12:54:24 PM Napleton Hyundai of West Palm Beach and Hyundai Motor Services have repaired the Sanata Fe vehicle and replaced the engine along with some other repairs. At this time, we withdraw any complaints we had against Hyundai and Napleton Hyundai of West Palm Beach. The Service manager, Mike Clancy went above and beyond our expectations and we have no issues currently with the dealership. Mr. Clancy's service in the end turned out to be outstanding. The vehicle was returned to us and is currently in working condition, please close out these cases. Thank you for your time attention, and help with this matter.

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