NHTSA Complaint #11545758 — 2017 CHEVROLET TRAVERSE

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number 11545758
Vehicle 2017 CHEVROLET TRAVERSE
Component AIR BAGS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WY

Consumer Description

For the already known air bag recall for my vehicle, I have called GM and clearly stated how uncomfortable and unsafe I feel driving my vehicle with such a dangerous malfunction that is meant to save my life, not take it. They told me there was no way they could help, but for me to be patient. I live in a bumpy and windy area, and from other reports, I know can set off the airbags. As for the automatic braking system, we were driving on the freeway with no vehicles or objects in front or even beside us when the system kicked in with the red light and alarm sound while braking immediately and even had my steering wheel lock up. I was able to regain control a minute later, but we were close to a curve in the road that I may have not been able to turn with my steering wheel locked up, as well as a vehicle behind me having to hit their own brakes and quickly change lanes due to our vehicle suddenly braking. I have been to a dealership for diagnosing but they told me they could find nothing out of ordinary. Given I did not trust these mechanics as they have lied before to get money from us and have missed other problems that were easily diagnosed at another mechanic we have seen. Our small town only has few choices of mechanics or dealerships.

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