NHTSA Complaint #11545726 — 2008 TOYOTA COROLLA

The plastic fuel tank has a heat shield below it that keeps the fuel tank from getting too hot, and from debris hitting it. There is a strap that goes around the fuel tank. The heat shield has this plastic piece that holds on to the strap. On my car, this plastic piece snapped off and the heat shield was rattling loose against the exhaust pipe and exposing the fuel tank. I took my car to a Toyota dealer (Glen Mills, PA) and was told the only way to fix that plastic piece is to replace the whole heat shield and fuel tank strap. Even though this was due to their defective piece. I was told it would be $950 for this repair. I was forced to deny the repair due to the obscene price tag and took it to a dealer for a temporary fix until Toyota can be reasonable with their price. Upon further research, this plastic piece is known to break off on this type of car frequently. After watching many videos and going through many forums of people having the same issue, it seems Toyota is known for charging an outrageous price for this. To me, it appears they know this piece is defective and will be recalled at some point, and are trying to make money off of unsuspecting people. I would appreciate this being investigated further.