NHTSA Complaint #11545583 — 2021 TOYOTA PRIUS PRIME

The contact owns a 2021 Toyota Prius Prime. The contact stated that after the vehicle was shifted into park, the key was removed and the contact stepped away from the vehicle, when the vehicle inadvertently started to roll away. As a result, the vehicle rolled into the neighbor’s driveway and grazed another vehicle then stopped. Additionally, the contact stated that while the vehicle was on the charger port, the vehicle failed to start. The dealer was notified of the failure and the contact was advised to take the vehicle in to be diagnosed. The vehicle was not diagnosed or repaired. The manufacture was notified of the failure and the contact was provided a case number. The failure mileage was approximately 80,000.