NHTSA Complaint #11688961 — 2021 TOYOTA PRIUS PRIME

The contact owns a 2021 Toyota Prius Prime. The contact stated that while shifted into reverse(R), the rearview camera intermittently went black. No warning light was illuminated. In addition, the contact stated that while driving at various speeds, the rearview camera intermittently went black. The local dealer was contacted. The vehicle was not diagnosed or repaired. Upon further investigation, the contact related the failure to an unknown NHTSA Campaign; however, the VIN was not under recall. The manufacturer was made aware of the failure. The failure mileage was approximately 27,696.