NHTSA Complaint #11545561 — 2017 HYUNDAI SANTA FE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11545561
Vehicle 2017 HYUNDAI SANTA FE
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IA

Consumer Description

In June, I was driving my Santa Fe down the highway with my children when it suddenly died. I had no control over the vehicle. There were no warning lights on, my engine temp was not high. I was able to get it off to the side of the road. I found that the oil was almost completely empty even though I have regular oil changes and have had no leaks. I took my vehicle to Vern Eddy on Sioux City, IA, where I originally bought this vehicle. (I bought this new) They confirmed it was the rod bearings. Which is a known manufacturers defect in many of their engines that are being recalled however, not in this particular model so, they are refusing to fix it. I've looked online and seen hundreds of others with this exact engine having the exact same issue. I just want them to fix it. My children could have been seriously injured.

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