NHTSA Complaint #11545231 — 2024 CHEVROLET TRAX

STRUCTURE:BODY:DOOR issue reported to NHTSA

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Complaint Details

ODI Number 11545231
Vehicle 2024 CHEVROLET TRAX
Component STRUCTURE:BODY:DOOR
Date of Incident
Date Filed
Mileage 3,600 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State UT

Consumer Description

The contact owns a 2024 Chevrolet Trax. The contact stated that while exiting or entering the vehicle, the doors failed to remain open. The contact stated that the doors closed independently if there was a slight wind or if the vehicle was parked on a slight incline with front of the vehicle pointed toward the incline. The contact stated that the doors had closed on his legs on several occasions while exiting or entering the vehicle. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 3,600.

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