NHTSA Complaint #11545030 — 2015 VOLKSWAGEN PASSAT

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number 11545030
Vehicle 2015 VOLKSWAGEN PASSAT
Component AIR BAGS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FM

Consumer Description

While driving the EPC light came on and the car stopped driving. Vehicle was towed to local VW dealership, a FULL engine rebuild took place and a faulty intake valve spring was found, after replacing the injectors and seal kits. Then to replace the faulty electronic ignition switch. Over $3k in repairs for faulty parts. It was a safety risk because the vehicle stopped working in the middle of driving, in traffic with no other indication that something was wrong prior on a major road in the city. Since then, the vehicle has had constant issues with oil being low even after an oil change, no leaks were detected or reported. Also, the airbags and clockspring was supposed to be replaced. My airbag light came on in 3/2023 and it sounds like the clock spring is broken. Horn and electronics do not work from the steering column.

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