NHTSA Complaint #11544988 — 2017 BMW X1

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11544988
Vehicle 2017 BMW X1
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

I am getting the same message as others before me: "Secure vehicle with parking brake when stopped. Consult service center." This occurs when I begin to engage the car and prior to exiting the car. It's been sending that message for a couple of months now. At the beginning of drive time, the rear camera does not engage until I acknowledge the parking brake message and press the dial down on the center console. Of course, I wonder, "Is the car actually in Park and the computer just doesn't recognize it?" or "Am I actually at risk because the car is NOT in Park and at risk of rolling until I engage the parking brake?" Could we at least have THAT answered? Service rep at dealership engaged my key fob but couldn't tell me anything about the issue... until I allowed diagnostics at a cost of almost $250. I had already gone in to another non dealer to inquire, and he knew exactly what I was referring to...a common problem with X1s he said. Hmmmm...and a cost of about $2500 to replace the shifter... labor was the greater expense. Back at the dealership, I asked, "what if it's the shifter? What would that cost?" Result: almost $3000 to fix. It's time for a recall. What is the BMW threshold before this is done? ....or what is the NHTSA threshold??

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