NHTSA Complaint #11517513 — 2017 BMW X1

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11517513
Vehicle 2017 BMW X1
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

I spilled coffee in the coffee cup holder, which is mounted in front of shifting mechanism and other controls. The coffee cup holders are not leak proof and before I could safely stop to clean up, the coffee leaked down into the console. This caused a short and now my car throws weird messages all the time. Apparently I burnt out an electrical component. I can’t let anyone drive my car because they would have no idea what these warnings mean because they mean nothing. I did contact BMW customer care and told them that I didn’t think coffee cup holders should leak especially in a BMW they’re not concerned about it. It would be a safety issue for anyone driving this car but me because basically I ignore everything that it tells me. I will be getting this fixed soon. The cost to repair this part is $2500 because they have to take the whole console apart.

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