NHTSA Complaint #11544913 — 2019 JEEP COMPASS

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11544913
Vehicle 2019 JEEP COMPASS
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VA

Consumer Description

The stop/start system for saving on gas mileage has pulled the charge from the secondary stop/start battery and depleted that, in turn pulling from the car battery and depleting that and then pulling on the alternator, weakening it. The car has been stuck in "off" regarding the stop/start system. The car died in traffic today with again the battery depleted. After jumpstarting it, and turning the car off, it would not restart as the cells have been depleted. It is dangerous when you have no warning, no battery light to tell you that it needs help. I have another Jeep , a Cherokee Limited 4x4 that did the same thing and stranded me in the middle of six lanes of traffic. This is a serious Jeep problem that is going the get people killed, if it already has not. I will write a complaint about that as well.

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