NHTSA Complaint #11544783 — 2019 FORD EDGE WHEELS:LUGS/NUTS/BOLTS/STUDS

Complaint Details

ODI Number	11544783
Vehicle	2019 FORD EDGE
Component	WHEELS:LUGS/NUTS/BOLTS/STUDS
Date of Incident	September 15, 2023
Date Filed	September 15, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

I just brought my car in to my Ford dealership to have an oil change and tires rotated. They are the only ones that service my car. I was told they could not rotate my tires as my lug nuts were swollen. I'm told that the extended warranty that I bought from Ford will not cover that. Now I'm going to be out 110.00 or they won't rotate my tires and was told that I may not be able to get my tire off if I get a flat.

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