NHTSA Complaint #11538130 — 2019 FORD EDGE WHEELS

Complaint Details

ODI Number	11538130
Vehicle	2019 FORD EDGE
Component	WHEELS
Date of Incident	August 11, 2023
Date Filed	August 12, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

Went to get brakes replaced and found out the lug nuts were jammed on and could not be removed, took it to the deal to find out they were swollen on and no one would have been able to remove them but them! They stated they see it all the time if I had a flat no one would have gotten them off it would have had to towed! To me this is a safety hazard that could leave me stranded. They said this was comment I called ford they would not acknowledge it

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