NHTSA Complaint #11544534 — 2008 CADILLAC ESCALADE EXT AIR BAGS

Complaint Details

ODI Number	11544534
Vehicle	2008 CADILLAC ESCALADE EXT
Component	AIR BAGS
Date of Incident	September 14, 2023
Date Filed	September 14, 2023
Mileage	123,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

The contact owns a 2008 Cadillac Escalade EXT. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. The infotainment display displayed a message indicating that the air bags were off, potentially compromising vehicle safety. The vehicle was taken to the dealer, who was unable to provide a cause for the failure. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 21V050000 (Air Bags) however, the VIN was not included. The manufacturer was notified of the failure but was unable to assist. The failure mileage was 123,000.

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