NHTSA Complaint #11445061 — 2008 CADILLAC ESCALADE EXT

Takata recall. The contact owns a 2008 Cadillac Escalade EXT. The contact received a recall notice for NHTSA Campaign Number 21V052000 (Air Bags) however, upon contacting the dealer, he was informed that the repair might cause the dashboard to crack. The contact was then informed that he would have to sign a waiver to ensure that the dealer would not be held responsible for any damages to the vehicle. The manufacturer was then notified of the issue and confirmed that the dealer would not be held responsible for any cracks or damages to the dashboard. The contact declined to sign the waiver and the vehicle was not repaired. The contact stated that the manufacturer should cover the cost of the dashboard because of the recall. The contact had not experienced a failure. Parts distribution disconnect.