NHTSA Complaint #11544414 — 2010 CHRYSLER TOWN AND COUNTRY UNKNOWN OR OTHER

Complaint Details

ODI Number	11544414
Vehicle	2010 CHRYSLER TOWN AND COUNTRY
Component	UNKNOWN OR OTHER
Date of Incident	June 30, 2023
Date Filed	September 13, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

Greetings, June 30, 2023 incident of our van stalling and shutting off while driving. The traction control warning light comes on, van automatically slows down and shuts off. When this happened, unable to steer, no control of brakes or accelerator along with being dangerous. Took vehicle into Midas as they are closest to my work. After testing they determined it was the WIN Module. Since June 30th 2023 to September 10th 2023 this issue happened over a dozen times. Luckily, no one was ever directly behind us and we were able to pull over safely, shut van off, wait one minute and start up again then was fine. The issue always happened while traveling under 30 MPH. I am so grateful we, nor anyone else was injured. Midas informed me back early August 2023 that there was a recall on this exact same module, but recall didn't include our van. I spoke with Russ Darrow Dodge and let them know about our issue and got vehicle in and WIN module replaced on September 12, 2023.

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