NHTSA Complaint #11544410 — 2018 RAM 1500

2018 Ram 8.4 Uconnect infotainment screen is delaminating. The system places calls and changes settings frequently and randomly with out warning. The changes are more than an annoyance and cause the driver to be distracted. the volume must be muted to stop from allowing the radio to turn up the volume and be even more distracting, but an audible beep can be heard with every change and its distraction cannot be ignored. The changes are very distracting and make it impossible to use hands free navigation. The system interrupts calls made using paired cell phone and Calls are ended irrelevant of nature. The system also places unrequested calls if the system is left on that particular screen. The Uconnect screen delaminating is very common and know issue. It was inspected by the dealership and they said the system must be replaced. what’s seem to have not been accepted is that it is a hazardous distraction and potentially stops the user from accessing help when needed until it can be replaced. Many drivers cannot park their car for days/weeks until the u it is replaced even if you ignore the $1200 proposed cost of replacement.