NHTSA Complaint #11544019 — 2023 LEXUS RX

On Saturday, Sept. 9, 2023, while driving on the highway, my sunroof exploded. It sounded like a gun shot. I drove it to the place I bought my Lexus, in March, called Sewell Lexus Dallas. They gave me a rental and said they would have their technicians look at it. They called me on Monday and said their technicians decide it wasn't a manufacture defect, but they couldn't tell me of any evidence to why or what might have caused it. Furthermore, they suggested I report it to my insurance, and it would cost $4000.00 to replace. This is dangerous, to have a sunroof explode on the highway, it could have caused an accident. Lexus is not taking any ownership, it is a Lexus problem because it is a manufacturer problem.