NHTSA Complaint #11543775 — 2021 NISSAN SENTRA

The contact owns a 2021 Nissan Sentra. The contact received notification of NHTSA Campaign Number: 23V581000 (Steering) however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the steering wheel started to shake. The power steering warning light and the collision warning light was illuminated. The vehicle was taken to the dealer however, the contact had not yet been informed of the diagnostic result. The contact was informed that the parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and confirmed that parts were not yet available. The contact was provided a case number. The failure mileage was approximately 40,000. VIN tool confirms parts not available.