NHTSA Complaint #11543508 — 2022 KIA FORTE

Hello, I purchased my car brand new March 2022. Since April of 2023 I have been having issues with my cars stalling upon acceleration off and on, and the wipers occasionally getting stuck in the upright position especially during heavy rain periods, which makes it hard to see the roads clearly. I have reported these issues to KIA on multiple occasions. My vehicle has been to the dealership for repairs three times for transmission issues: First service date was 6/3/23 I drove the car after having a multi-point inspection and telling the advisor my car was having issues accelerating. The advisor simply explained they found no issues. On the way home the car started to jerk, then would slow on acceleration, and ultimately began losing power while driving. Not once did I receive a warning code on the dashboard I called and KIA had it towed back to their Service department for a diagnostic. It was released back to me on 7/08/23, the advisor stated codes were input, but no transmission was replaced only for the vehicle to repeat the same issues, but worst on 7/31/23 the car jerked uncontrollably, would not push off making it impossible to accelerate at all and running at a very slow pace. I was able to make it to the dealership, however once reviewed it was noted that indeed the transmission had failed and needed to be replaced. The vehicle was then in service/at the dealership from 7/31/23 - 9/2/23. I retrieved the vehicle after a new transmission was installed, and within two hours I was unable to reverse, and finally the transmission immobilized the vehicle completely in the middle of the road stating, "Transmission is hot". This was very dangerous as it was heavy traffic in the area and the car literally stopped in the middle of the road. I wasn't even able to pull to the side for safety. As of today the vehicle is currently back at the dealership awaiting a diagnostic and service if possible.