NHTSA Complaint #11543476 — 2018 VOLKSWAGEN TIGUAN

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	11543476
Vehicle	2018 VOLKSWAGEN TIGUAN
Component	AIR BAGS
Date of Incident	June 19, 2023
Date Filed	September 8, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

My vehicle has had repeated issues with passenger airbags, after last repair all of the safety sensors failed and received warning on dashboard (no collision protection, no Adaptive cruise control) after bringing back to dealer car was returned to me and told the parts are unavailable. Currently I have had a vehicle under warranty which has no collision protection features that came with the car. Car by dealer’s own statement it is unsafe to drive yet was returned to us. It has been nearly 3 months and are continually told that there is no fix in site.

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