NHTSA Complaint #11543461 — 2023 FORD F-250 SD

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11543461
Vehicle	2023 FORD F-250 SD
Component	SERVICE BRAKES
Date of Incident	July 13, 2023
Date Filed	September 8, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NV

Consumer Description

MY NEW 2023 F250 SUPER DUTY HAD APPROXIMATELY 540 MILES WHEN I RECEIVED FOLLOWING MESSAGES: 1) PRE-COLLISION ASSIST NOT AVAILABLE 2) SERVICE ADVANCE TRAC 3) ABC OR ABS NOT WORKING FORD SERVICE DID A DIAGNOSIS AND ORDERED AND PUT IN STEERING CONTROL MODULE. FIXED CODES FOR ABOUT 1000 MILES AND CODES HAVE COME BACK. FORD SERVICE DIAGNOSIS ON TWO MORE SEPARATE OCCASIONS HAS NOT FOUND THE PROBLEM AND CODES STILL EXIST. FORD SERVICE WANTS TO DO HARNESS LAY OVER AND REPLACE TWO MAJOR HARNESS AND DO NOT KNOW IF THIS WILL FIX THE ISSUE. I DO NOT WANT A BRAND NEW TRUCK DISSECTED. MAJOR SAFETY ISSUE IF BRAKES ACTIVATE AT NORMAL AND/OR HIGHWAY SPEEDS!!!!!!

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