NHTSA Complaint #11687682 — 2023 FORD F-250 SD

SERVICE BRAKES issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Crash

Complaint Details

ODI Number	11687682
Vehicle	2023 FORD F-250 SD
Component	SERVICE BRAKES
Date of Incident	September 16, 2025
Date Filed	September 16, 2025
Mileage	N/A miles
Crash	Yes
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

On September 16, 2025, while driving my 2023 Ford F-250 Super Duty at approximately 65 mph with cruise control engaged, I pressed the brake pedal to disengage cruise. The cruise control did not disengage. I pressed the brake pedal harder, but the truck did not slow down and maintained speed. There was no ABS activation sound or sensation, and no skid marks were left on the roadway. I struck the rear of a tractor trailer because the vehicle failed to slow down or cancel cruise control. In addition, the airbags did not deploy during the collision. This appears to be a failure of the brake pedal input/cruise disengagement system, braking system, and potentially the airbag system. This is a severe safety defect that could result in serious injury or death.

Related Complaints for the 2023 FORD F-250 SD

Other SERVICE BRAKES Complaints

#11694567 — October 20, 2025 — Speedometer not working correctly analog and digital do no match. Trailer brake and lighting module failure warnings ...

#11577583 — March 15, 2024 — there hasn't been an incident per say and these might not be a safety concern. however i would like to list my grieva...

#11571060 — February 9, 2024 — During the 1st 20 min or so of operation the truck tries to "high idle" when in gear. This forces the operator use ex...

#11561256 — December 21, 2023 — The first time I drove the truck was in stop-and-go traffic. I was behind a semi-truck that was slow rolling in traff...

#11547041 — September 28, 2023 — Front emergency break assistance over sensitive. Have had multiple occasions where the vehicle has locked up in a tur...

Recent Complaints for the 2023 FORD F-250 SD

#11719232 — FUEL SYSTEM, DIESEL — February 19, 2026 — The contact owned a 2023 Ford F-250 Super Duty. The contact stated that while driving at 35 MPH, the engine seized. T...

#11717225 — ENGINE — February 11, 2026 — I was on an overpass in the left hand lane doing 40-45mpg getting ready to make a left hand turn on an expressway on ...

#11717225 — POWER TRAIN — February 11, 2026 — I was on an overpass in the left hand lane doing 40-45mpg getting ready to make a left hand turn on an expressway on ...

#11706333 — UNKNOWN OR OTHER — December 20, 2025 — SCREEN DASHBOARD ( INSTRUMENT CLUSTER) BLANK/BLACK AT STARTUP. OCCURRED DEC 20. DEALER CLOSED AND XMAS HOLIDAY CAUSE...

#11699987 — WHEELS — November 17, 2025 — My complaint is with the OEM lug nuts applied on my 2023 Ford F250. I recently tried to check the tightness on my whe...