NHTSA Complaint #11543442 — 2012 FORD F-150

The contact owns a 2012 Ford F-150. The contact while driving at an undisclosed speed and making a left turn, the steering wheel became firm. The "Power Steering Assist Failure" message was displayed. The contact pulled over and turned off and restarted the vehicle several times while driving to the residence. The vehicle was taken to an independent mechanic and the contact was informed that the vehicle had experienced the failure listed in NHTSA Campaign Number: 14V316000 (Steering). The contact was referred to the dealer for assistance. The dealer was not contacted. The vehicle was not repaired. The manufacturer was contacted that stated there was no recall on the VIN related to the failure. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 228,000.