NHTSA Complaint #11707213 — 2012 FORD F-150 STEERING

Complaint Details

ODI Number	11707213
Vehicle	2012 FORD F-150
Component	STEERING
Date of Incident	December 21, 2025
Date Filed	December 27, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CT

Consumer Description

Vehicle: 2012 Ford F-150 Incident Description: While driving straight under normal conditions, the “Service Power Steering Service Now” warning message suddenly appeared on the dashboard, accompanied by an audible warning alarm. Immediately after this warning, the steering wheel became extremely stiff and difficult to turn, with a sudden loss of power steering assistance. This failure occurred At the time, traffic was heavy, making it very difficult and dangerous to safely maneuver the vehicle and pull over. The sudden loss of steering assistance created a serious safety risk for myself and other drivers and could have resulted in a crash. I was eventually able to pull over to a safe location, This appears to be a sudden steering system failure and represents a significant safety concern

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