NHTSA Complaint #11543312 — 2016 HONDA CR-V

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number 11543312
Vehicle 2016 HONDA CR-V
Component AIR BAGS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

I bought this car from Hillside Honda in Queens, NY in June 8th 2016. It was a floor model that I was told by the salesman I got a great deal on it and I found out later it wasn't true. Let me get to the point, I found out this car is a lemon car. From the frontal airbag to the engine, it's a complete nightmare. My focus is more on the engine itself. The vehicle vibrates too much, I keep this car well maintained. At 62,000 miles, I already changed the fuel pump, fuel injectors, spark plugs, ignition coil, the vehicle is still vibrating and dies while driving. I feel this is completely shocking. Never in my life in the last past decade, I never had any vehicle from 1993 to 2022 which I have this issue with. I reached out to many experienced mechanics, they all told me, this car wasn't built well. What else you need to change to make this car drivable. You can't use the AC on a hot summer, I regret every single day in my life buying a Honda. It was my dream car but I got a lemon. I need help because I'm stuck with this piece of work. I'm not willing to spend a dime more because I am the only owner who drives this vehicle since the day I bought it, I barely drive it because I want it to last long enough so I can enjoy my investment but as I said previously, at 62,000 the vehicle is completely useless. I found out from an OBD port sensor reporting that this vehicle was built with the wrong engine components, therefore it should be replaced. I want someone to conduct an investigation and take necessary action against Honda Motor Co. for what they've done to many consumers out there. I feel embarrassed to talk about this. I even overpaid for this junk and now I'm stuck with it. And I'm not the only one going through this.

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