NHTSA Complaint #11543309 — 2014 KIA SORENTO

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11543309
Vehicle	2014 KIA SORENTO
Component	STRUCTURE:BODY
Date of Incident	June 1, 2019
Date Filed	September 7, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

I have a Kia 2014. Sorento, Snow White mother-of-pearl. In the summer of 2019, I first noticed paint peeling (or what bodyshops call delamination) on the windshield frame. My paint started peeling off in a tiny spot, it looked like a tiny chip of paint the size of a piece of rice, but quickly started flakes all over the body. The dealership says that this is not cover a warranty, since I am not the first owner

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