NHTSA Complaint #11543230 — 2018 HONDA ACCORD

The contact owns a 2018 Honda Accord. The contact stated while driving 60-65 MPH, the vehicle lost motive power. The check engine warning light and other unknown warning lights were illuminated. The contact was able to veer to the side of the roadway. The contact restarted the vehicle and drove to the residence. Additionally, the contact stated that while starting the vehicle, the vehicle was running rough and was shuddering, and the RPM failed to exceed 2,000 RPM while driving. The contact stated that the failure had been recurring. The vehicle was taken to the dealer, where the fuel injectors were replaced; however, the failure recurred. The vehicle was taken to an independent mechanic, where it was diagnosed that the fuel pump had malfunctioned. The contact was referred to the dealer for recall repair of NHTSA Campaign Number: 20V314000 (Fuel System, Gasoline) however, the dealer informed the contact that the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included. The failure mileage was approximately 75,900.