NHTSA Complaint #11543014 — 2019 HONDA CR-V

SERVICE BRAKES issue reported to NHTSA

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Crash

Complaint Details

ODI Number 11543014
Vehicle 2019 HONDA CR-V
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash Yes
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MA

Consumer Description

Vehicles harness leading to auto dimming rear view mirror was defective and a wire split rendering all my braking capability. The ABS system felt like it was reversing the brakes EVERYTIME I stepped on the pedal. I hit my garage door because of this: Honda wanted me to pay to fix the wire because "I had a handicap plate that probably broke the wire" yet I never put my handicap placard on my mirror but rather on my dashboard. My brakes are electronically controlled due to it having an electric brake booster and AEB, radar cruise control and more. I could have been killed. HONDA DIDNT CARE, made me take the car with no brakes.

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