NHTSA Complaint #11542942 — 2022 BMW X3

The main windshield bracket holding the front camera (responsible for Driver's Assistant including front collision warning, pedestrian warning, lane departure warning, etc.) has the tendency to break on its own. The bracket is made of thin plastic and can melt under direct sunlight and/or usage of vehicle as the camera gets hot as well. Any reasonable exposure or usage will eventually cause the bracket to melt/deform and fail, causing the camera to fall from its original position. The misalignment of camera will cause a cascade of error codes and completely fail to work, rendering the entire safety systems to be useless. The bracket itself is not sold separately and requires the manufacturer to install a completely new windshield which is the only method of fixing this issue. Manufacturer and/or dealerships refuse to warranty if preventative methods are used (such as windshield tint) even though the camera or mounts remain untouched.