NHTSA Complaint #11542678 — 2016 DODGE JOURNEY

The contact owns a 2016 Dodge Journey. The contact stated while starting the vehicle, the vehicle made abnormal knocking sounds. Additionally, the vehicle shuddered and hesitated while responding upon depressing the accelerator pedal. The check engine warning light was illuminated. The contact stated that the failure had been recurring while starting the vehicle and driving from a complete stop. The vehicle was taken to the dealer, where it was diagnosed that there was low compression in cylinder #2, and the long block needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 170,000. The VIN was not available.