NHTSA Complaint #11542651 — 2022 HYUNDAI TUCSON HYBRID

On 9/3/23, driver was waiting at a stop sign to turn left. When driver accelerated into the highway, there was no power and the vehicle would only go 5-10 mph. Warning lights came on to check the hybrid system with the HEV indicator light. Driver pulled over. Restarted car and engine was stuttering. Was able to drive a few miles to a safer location. Started car on 9/4/23, again it had a rough start. Driver waited until the vehicle sounded normal. The vehicle immediately lost power and could not accelerate when on the main road. Called Hyundai and they were unconcerned. We are in remote Alaska, 250 miles from a dealership. Because it happened on a holiday weekend, we have been unable to contact the service department yet. Vehicle is available to be inspected. Safety is a huge risk because the car suddenly stops propelling forward. I'm afraid we will get rear-ended because of the sudden loss of power. It is a danger to ourselves and others. I'm also concerned that we will be stranded because the car has to be stopped when this occurs. We were supposed to be enjoying a trip for a week, and now we don't trust the vehicle and will likely need to go home early and lose hotel costs. This issue will wind up killing someone because there are reports that these Hyundais are stopping in the middle of the highway. Please hold Hyundai accountable.