NHTSA Complaint #11542498 — 2009 HONDA CR-V

I purchased a 2009 Honda CRV in 2017 at the West Chester Scott Honda dealership. This vehicle, when I purchased it, had 38,000 miles on it. A year after I purchased it, there was a problem with the door lock accelerator on the driver's side door. I purchased the Honda part myself and had it repaired. A month after this, the left back passenger side door had the same problem. I purchased another part and had it repaired also. About six months ago, the same problem occurred on the front passenger door and on the right back passenger door. This should not be considered normal wear and tear on a vehicle because this occurred on all four doors. I went on-line and researched that this issue was involved in a class action lawsuit Case ID #2:13-cv-00381. In this information, it was stated that, Honda knew about this problem with the door locks but avoided acknowledging the problem. It was also stated that this issue occurred after the limited 36,0000 mile warranty. It alleged that Honda avoided acknowledging the problem so they would not have to cover repairs. The lawsuit settled and Honda agreed to repair these affected vehicles free of charge. The warranty on these vehicles was also extended from 3 to 6 years or 6 months from the date the settlement was reached. Honda also agreed to reimburse owners who had already paid for this malfunction. When I purchased this vehicle from this Honda dealership, this issue was never mentioned to me. Now I am saddled with this problem and I paid to get this fixed out of my own pocket. I went to this dealership last week for a different recall, I spoke to the supervisor,, he said that he didn't know anything about this. He was very rude. Currently the front passenger door and the right back passenger door are still not working and it locks and you can't open it unless you push the driver side. If there was an accident, I wouldn't be able to open those doors.