NHTSA Complaint #11542482 — 2018 TESLA MODEL 3
UNKNOWN OR OTHER issue reported to NHTSA
Complaint Details
| ODI Number | 11542482 |
| Vehicle | 2018 TESLA MODEL 3 |
| Component | UNKNOWN OR OTHER |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
Cabin noise is over the normal threshold creating distraction and discomfort for concentration. Submitted multiple complaints and repair request through car app for diagnostic and possible repair, but nothing has been addressed. I bought a sound level meter to measure the distracted noise and the sound level was measured at 87 dB. Asked Tesla repair center if they can measure the sound level to confirm my complaint, but they are not will to do so. All the complaints were submitted during manufacture warranty period, but nothing has been done and now my car is out of warranty and Tesla wants ti charge me $265 per hour for the diagnostic. What is Tesla’s published or acceptable cabin sound level? The high sound level is now causing my ear to occasionally have ringing and discomfortable feeling.
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