NHTSA Complaint #11542448 — 2021 TOYOTA RAV4 SERVICE BRAKES

Complaint Details

ODI Number	11542448
Vehicle	2021 TOYOTA RAV4
Component	SERVICE BRAKES
Date of Incident	August 11, 2023
Date Filed	September 4, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

I was on highway 41 going around 40mph when my car out of nowhere slammed on the breaks ( the pre collision censor ) I believe is what caused it. About 10 mins prior to the incident when I was backing out of the gas station it braked (abruptly with noise) even though nothing was in the way or approaching my vehicle. I would say that I was stuck in the car for about 5 mins before I could get it to start driving again. The electrical flashed and shut off right when the car braked. I did have my two dogs in the backseat and thankfully no one was harmed.

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