NHTSA Complaint #11542407 — 2023 VOLKSWAGEN TIGUAN

Acceleration fails or hesitates on acceleration from zero mph. This has occurred every day since new (June 2023) and only happens for 5 minutes after start up. It feels like it is going to stall out, but so far it has not. Each time I accelerate for the first time, my car makes a jerky start. It usually goes away after I've been driving a bit. I've tried letting it warm up a couple minutes, but that does not seem to matter. I took it to the dealer at 3,000 miles and they said they could not duplicate the problem (but the car had warmed up by then) and that I should use B&G gas additive. I was unable to find that brand but did use Gumout gas treatment and it did not make a difference. It is a safety issue because when I need to accelerate even moderately to get onto the street, the car bucks enough that another car coming could hit me because I was expecting it to accelerate. I previously had a 2020 Tiguan and it did not have this problem. There is a Reddit thread on this as well as this link so it is not just my car. [XXX] [XXX] According to these sites it could be a transmission problem or a fuel system problem INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)