NHTSA Complaint #11714478 — 2023 VOLKSWAGEN TIGUAN

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11714478
Vehicle 2023 VOLKSWAGEN TIGUAN
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State SC

Consumer Description

Within 2 minutes into my drive, accelerating from stopped to merging onto a road moving up to about 50mph, the instrument cluster behind the steering wheel (speedometer, fuel gauge, etc) completely turned off and went black for 20 seconds before turning back on. It was only the instrument cluster - the infotainment screen did not turn off. Over the past year or so though, the infotainment center has turned off/reset itself a few times. This is a 3 year old car, nothing like that should be happening and is a serious safety hazard. Researching this online, this appears to be a common issue with 2023 Tiguans, and other years/models.

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