NHTSA Complaint #11542376 — 2021 SUBARU CROSSTREK

ENGINE issue reported to NHTSA

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Fire

Complaint Details

ODI Number	11542376
Vehicle	2021 SUBARU CROSSTREK
Component	ENGINE
Date of Incident	May 18, 2023
Date Filed	September 3, 2023
Mileage	N/A miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

Was driving on highway at approximately 65 mph. Check engine light came on. Engine started to stop responding to gas being given to car. Pulled off to exit highway approximately 1 minute after check engine light came on. At bottom of exit, car completely lost power. Attempted to put vehicle into park and wouldn't shift. Started to see smoke coming from engine and then shortly after started to see flames coming from engine. Immediately exited vehicle and called 911. No one was injured. Subaru indicated fire started as result of external influences. Insurance company's 3rd party auditors were not able to determine cause of fire.

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