NHTSA Complaint #11542154 — 2021 DODGE DURANGO

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11542154
Vehicle	2021 DODGE DURANGO
Component	STEERING
Date of Incident	October 22, 2021
Date Filed	September 1, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

Before we bought the vehicle we were questioned the steering to get fixed because they stated it was so so alignment issue. But after we purchased within a year we have to get the steering fixed multiple times. Dealership Capricorn that's it was just a loose bolt. This causes a stream safety concerns because there are times where we can't steer correctly or if the steering wheel is straight. The vehicle drifts to the right. Try to take it back another time. Was told by dealership that was a cosmetic issue and is no longer covered on the warranty

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