NHTSA Complaint #11517615 — 2021 DODGE DURANGO

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11517615
Vehicle	2021 DODGE DURANGO
Component	STEERING
Date of Incident	April 18, 2022
Date Filed	April 18, 2023
Mileage	1,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

The contact owns a 2021 Dodge Durango. The contact stated while driving 63 MPH, the power steering assist warning light illuminated, and the steering wheel became firm. The contact was able to pull over on the side of the road. The vehicle was towed to the dealer and the dealer stated that no failure was found. The dealer suggested that the power steering control module software be updated. The vehicle was repaired but the failure persisted. The manufacturer was contacted, and the manufacturer approved the repair of the vehicle. The failure mileage was 1,000.

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