NHTSA Complaint #11542116 — 2020 HONDA PILOT

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11542116
Vehicle	2020 HONDA PILOT
Component	ELECTRICAL SYSTEM
Date of Incident	August 1, 2023
Date Filed	September 1, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KY

Consumer Description

I received a recall notice from NHTSA about my Pilot. The MOST cable connected needs to be replaced. I am writing because I have contacted two different dealerships. They are unable to address the defect until January 2024 or April 2024 respectively. You letter said that if the repair could not be done within 60 days of receiving the letter, to contact the NHTSA. The second dealership informed me that they only schedule one recall appointment per week, and that was why they can't fix it until April of next year. Please advise what I should do.

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