NHTSA Complaint #11542024 — 2011 TOYOTA RAV4

SERVICE BRAKES issue reported to NHTSA

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Crash 1 Injury

Complaint Details

ODI Number 11542024
Vehicle 2011 TOYOTA RAV4
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash Yes
Fire No
Injuries 1
Deaths 0
Vehicle Towed No
State IN

Consumer Description

Sudden acceleration when braking caused crash of 2011 Toyota RAV4 and driver injury. Making a right turn into a parking space that faces a concrete wall, I had my foot on the brake to slow the car down to park, going about five miles an hour. Still riding the brake, never having moved my foot off it, when I was about two feet from the wall I pressed on the brake to ease into a stop. Instead, the car suddenly accelerated with a loud rev and crashed into the wall. The car was going so fast the airbag deployed and thrust me against my seatbelt. Airbag caused fracture of 5th metacarpal in my right hand. Was unable to drive for 12 weeks. When I got the car back from the Toyota Body Shop ($9000+ in repairs), I took it over to the dealer and began filing a case with the Toyota Customer Experience Center to have Toyota inspect the car. I am especially concerned about the brake sensor system. Case is pending

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