NHTSA Complaint #11541752 — 2021 KIA SELTOS

I've owned this car since it was new. I've been disappointed with the transmission. At low speeds, it will hesitate and shudder. This is especially true if I'm making a turn. This has been a consistent problem. Secondly, twice my transmission has overheated. The first time we were in a Halloween event during the Pandemic 2020. It was a drive-through event that was stop-and-go. The warning light came on with the gauge showing one bar over the limit. As luck would have it, the traffic started to move towards the end and it lowered the bar to just under the overheating bar. The second time this happened it was much more serious. I had four people in the car. We had just left a restaurant and were heading towards the freeway. Unfortunately, we got stuck on a hill in Hollywood Bowl traffic. We were stuck there long enough that my car shut down on the hill. We were blocking traffic and my wife got out to direct traffic around us. I tried to put the car in neutral and coast towards an open curbside parking space. It wouldn't budge. We spent what felt like an eternity blocking traffic. It was probably 4-5 minutes where we were unable to start or roll backward.