NHTSA Complaint #11541465 — 2020 FORD F-150

Most everytime I start the vehicle, i get asked to confirm settings for the Sync System. I have attached pictures of what the screen says. Sometimes the rear camera works but other times it does not work. Sometimes the system will prompt me while I am driving making the sync navigation unable to be seen on the screen. Sometimes I have a black screen for entire drive with no functions like the backup camera or any other function. Sometimes it shows my reverse camera for my entire drive, even if I never put the truck in reverse. Also the Radio blasts whatever station it feels like which almost caused me to have an accident. I contacted Ford with no timetable for a fix. Was told that this is happening to a lot of vehicles with Sync 3.4. There's a partition on the onboard computer that's responsible for remembering settings that fills up, then you get this behavior constantly - forgetting camera and preset settings, popping up this message, not remembering the last radio station, etc. This is a very dangerous situation that Ford must have not tested for a bug in the Sync system before sending the software update out to be installed in the vehicle. Every time I drive the vehicle, it is dangerous when the sync system malfunctions.