NHTSA Complaint #11541403 — 2017 FORD ESCAPE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11541403
Vehicle	2017 FORD ESCAPE
Component	STEERING
Date of Incident	August 29, 2023
Date Filed	August 29, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

I was driving to NY from NC when my power steering went out in the mountains of PA there was no warning at all just all of a sudden could not barely turn the wheel. When I pulled over a warning then did come on when I turned the car back on stating steering assist failure needs service. I had to continue to drive because it was late in the evening. When I got to NY I took it to the cord dealer and they stated it is the steering rod that needs replacing and it is costing me $3166 plus tax!! The car only has 53,000 miles on it and of course is no longer under warranty!

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