NHTSA Complaint #11541318 — 2017 TOYOTA RAV4

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11541318
Vehicle	2017 TOYOTA RAV4
Component	SERVICE BRAKES
Date of Incident	August 27, 2023
Date Filed	August 28, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

Multiple times when coming to a stop the vehicle is stopped and then the brake pedal depresses further on its own while at the same time the engine roars and the vehicle lunges forward about 4 feet. It almost put me in front of oncoming traffic. Also I felt like I had no control over the brakes. It happened 4 times and also did this while I was parallel parking and almost slammed into the parked car ahead of me. It was in the shop last month. The brake calipers were cleaned and the brake lines were bled. This vehicle only has 40000 miles on it. I took it back to Toyota again today to see if they can once again try to figure out what is causing this. When it surges forward it sounds like if your foot was on gas in park, only my foot was on the brake Im afraid to drive it.

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