NHTSA Complaint #11541086 — 2019 GMC TERRAIN

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11541086
Vehicle 2019 GMC TERRAIN
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IN

Consumer Description

There are 3 recalls and one open on this car I was sold by a dealership, none of them ever fixed. I drive to work in the highway the car never had any warning light on but the RPMS would occasionally go up for no reason. I told the dealership the second day that it had issues , they took it and say they fixed the back brakes but did nothing about the engine or transmission whatsoever ever. This was the beginning of may and it was in the shop two weeks. I called my lender to even get out of the loan and a saleswoman even tried assisting me into talking her manager out of the loan because of all the issues. Fast foreword to august I had just gotten a new job and was driving in the night after hearing that ticking or slight knocking noise and I went to my job and as i tried to park the brakes went completely stiff on me! I could not get the car to slow down I had to weave through other cars and people in till it finally coasted to a stop. So I put it in park and immediately after the check engine light came on. I tried to start it and it would start , putter and turn off over and over. I had to end up calling OnStar to have a diagnosis which she said something like solenoid and something being clogged. So it was towed to my residence and before i could get it towed to s shop they lender came and repossessed it because I had missed payments due to losing my job unexpectedly, completely unexpectedly. I told the lender of the problem and the unfortunate troubles I was having to pay for the car but I had just landed a job and could start payment but she didn’t care. She said she is going to tow it . I had my friends dad who is a licensed mechanic look at it before it was towed and he said the car was trash , basically a lemon that there was oil clogged and instead of passing through like it’s supposed to do it being pushed the opposite way and ending up in other reservoirs it shouldn’t be in. I obviously didn’t do that type of damage oil and trans problems I was scammed

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