NHTSA Complaint #11541003 — 2017 FORD F-150

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number 11541003
Vehicle 2017 FORD F-150
Component AIR BAGS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

AIRBAG WARNING FAILURE A know issue with Ford F-150 and other products with the Blind Spot senor module in the rear tail lights. The vehicle has an issue with water or fluid leaking into the tail light housing causing many of the advanced features to stop working. The vehicle shows a Blind Spot Sensor Failure, Cross Traffic Sensor Failure, Front Windows will not operate, Air Conditioner stops working , Radio works but nothing can be changed and worst of all the "The Air Bag Failure Warning Light" comes on rendering the vehicle unsafe for roadway operations. The Internet (You Tube and other sites )document the failure and how to fix it. It is not confined to just My 2017 F-150 but plagues many other year and model ford products. My truck is currently at Bluebonnet Motors the Authorized and Sales Dealer for this Truck, they have confirmed the issue and are awaiting parts to repair it. They have quoted about $1,850 for parts and labor. [XXX] the service writer and myself witnessed these failures in the service reception area while checking the truck in for service. This problem puts many people at risk (including myself) if they are unaware of the entire system failures. Should a crash occur the occupants may not be provided with air bag deployment , which could result in possible injuries or death. I have not been made aware of Ford Motor Company or the dealership acknowledging this serious safety concern. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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